Practical information

Here you'll find our documentation and FAQ.

More information about the campsite

Find and download here all the documentation about Camping du Chatelet.

Presentation & prices

Cancellation insurance

Campsite map

Environmental charter

Do you have a question?

Discover our FAQ

My reservation

There are several ways to book your stay:

  1. On our website: www.camping-chatelet.com on the home page by accepting cookies - search and book your stay
  2. By contacting the campsite directly by phone: +33 (0) 4 50 72 52 60

If you wish to book more than one accommodation or pitch, please make two consecutive bookings. Don't forget to specify in your booking if you wish to be placed close to each other.

On our website: www.camping-chatelet.com on the home page by accepting cookies - search and book your stay, or by telephone on +33 (0) 4 50 72 52 60

Off-season stays are flexible with a minimum of 2 nights, and you can arrive any day of the week. 

In high season, a minimum stay of one week for rentals and two nights for camping pitches is required, but arrival days depend on the type of accommodation.

Our animal friends are welcome under the following conditions:

  • Only one pet is allowed per rental or pitch.
  • Pets must be kept on a leash at all times and must not be left alone on the plot or in the rental accommodation.
  • Category 1 and 2 dogs are prohibited.
  • You can add this option when booking and a daily rate applies.

Once your reservation has been made, you will receive a confirmation e-mail with all the details of your stay.

A deposit of 25% of the total cost of your stay will be required to secure your reservation.

For rentals, the balance must be paid 30 days before arrival.

For pitches, the balance for the period booked must be paid on the day of arrival.

Several payment methods are available:

  • on our website (credit card, bank transfer, cheque, ANCV or ANCV connect vacation cheque)
  • by telephone (credit card)
  • on arrival (credit card, cash or ANCV or ANCV connect vacation vouchers)

You can place an option by contacting us by phone.

Our rentals are fully equipped and the inventory will be sent to you upon confirmation of your booking.

For bedding, we supply pillows, comforters and blankets. Our Bultex mattresses are covered with a mattress topper, a cotton protector and a disposable protector.

For your convenience, we offer sheet and towel rental kits if you don't want to bring your own linen.

My arrival

If you have rented one of our chalets or mobile homes, arrivals are from 4:00 pm.

If you have a camping pitch, it will be available from 11.00am.

When you arrive, please report to reception for formalities, the barrier code and any other information you may need for your stay.

  • For rentals, a deposit of €300 is required on arrival, and will be reimbursed no later than 10 days after the day of departure, after deduction of the cost of restoring the premises.
    Deposits can be made by cheque or credit card,
  • No deposit required for pitches.
  • For camping pitches, your vehicle will be parked on your pitch.
  • If you rent, you have a parking space next to your accommodation.
  • Visitors must park in the parking lot at the campsite entrance.
  • An extension cord (approx. 25 m)
  • European plug adapter

My stay

One of our two sanitary blocks has an area adapted for people with reduced mobility, and we also have a PRM chalet.

Access to the campsite is reserved for guests.

Visitors must park their vehicles in the parking lot and check in at reception.

Yes, a WIFI network is available throughout the campsite at an attractive rate. Packages are sold at reception or online by credit card.

Yes, you can add a cleaning package to your booking or on site for a fee of 80 euros.

The following equipment is available free of charge upon prior reservation:

  • Cot (umbrella), bed rails, high chairs, booster seats, bathtubs

Each chalet in our comfort range comes with 2 VTCs.

We also have a mountain bike rental service, please ask at reception.

For electric bikes, there are several rental companies in the area

Smoking is not permitted in the rental premises.

At reception, you'll find an ice service for coolers, ice cubes, cold drinks, organic and local wines and beers, soft drinks, mineral water, camping gas, postcards, a valuables deposit service, sheet and bath towel rental...

High season: from 8:30 am, baguettes and pastries are available at reception.

You can leave your mail on departure (before midday) in the black letterbox in front of reception. Photocopying and printing available at reception (€0.20/page).

We have 3 washing machines and a tumble dryer. Tokens and detergent are on sale at reception.

My departure

If you have rented one of our chalets or mobile homes, departures must be before 10:00 am.

If you are on a camping pitch, it must be vacated by 11:00 am.

Your accommodation must be left as clean as you found it when you arrived.

You have the option of taking the housekeeping package (€80), in which case we clean your rental for you. All we ask is that you wash your dishes and empty your garbage cans.

For pitches

If you have not paid for your stay, please do so the day before your departure.

For rentals

Once you've cleaned up, meet us at reception to check your accommodation together.

In the event of departure before 8.30 a.m. and in the absence of an inventory of fixtures at the end of the rental period, your deposit will be cancelled at a later date with a confirmation message.